Dont be a clone, be different.

It’s been roughly a week or so now since I got my Windows Phone 8 iPhone clone – I mean, Nokia Lumia 920 (it was a joke, relax).

The phone itself is quite large, and that for me isn’t an issue except I find my thumbs don’t get as much surface coverage on either side of the phone. The battery life on the phone is nice but the overall user experience within the phone drives me mad.

The camera for instance was annoying because when it came to take a photo I had forgotten I had the setting on close up, so when I took my shot of choice it came out blurry.  It took a while for me to remember that the setting was changed as there was no visual indication that the said phone was in a particular setting – as if having an icon on display all the time was a failure Nokia wouldn’t tolerate (you failed me Nokia)

There are a lot of other settings that also drive me crazy and I could list the postives & negatives all day (Still trying to sort through my emotions on whether this phone will last or go).  However, the one and most crucial thing of all that I dislike about the experience is the App Store clones.

What I mean to say is, despite the various ups & downs that come with having the actual phone – which I can live with – the one piece to this equation is just how immature and terrible the applications that you have on offer are within the Microsoft store. It’s like all the other kids (iPhone/Android) are riding dirtbikes but your parents give you  a new bmx bike (Windows Phone 8) with a fake muffler attached.

I’m struggling even as I type this to come up with some examples of great apps, the ones you cannot live without. The only application that I find actually useful and fairly well designed was Skype. I found Twitter apps to be half-done, broken, prone to “an error has occurred” status messages or the worse offender of all – the official Facebook app (which feels like it was written by a first year programming intern). These are really two applications that a smartphone today must own in terms of unique experience, as these i’d argue are probably the most frequently used outside email (would it kill the design team to use “bold” font to indicate unread emails btw?? and text messaging + threads… really.. threads? what is this a texting forum?).

There is much I’d tolerate about owning this phone but looking at my iPhone apps that are sitting idle and then staring at my Windows Phone I can’t but help develop buyer’s remorse at the moment. I miss my instagram, twitter, flipboard, facebook (yes even iPhone Facebook app), games,  XBMC remote, ANZ Bank and the list goes on and on.

There are really only two applications within the Windows Phone 8 market place that stand out for me – Qantas and ZARA.  The Qantas app is still a bit flat but it looks different enough to give it a pass whilst the ZARA app (Fashion) looks quality elegant / tastefully done – even though I have zero use for it but can appreciate its design.

My underlying point is this. I want to keep using this phone, I want to get off the iPhone crack and try new things but if you keep rinse & repeating the same stupid template driven applications whilst touting “I’m being authentically digital” then you in turn are killing yourselves more than my experience.

If this phone has a chance of success it’s going to come down to development teams engaging a designer and throwing out the Windows Phone 8 “Design Guidelines” by Microsoft.

Microsoft have not a consistent coherent clue as to what good design is and have consistently shown they themselves can’t even lock onto the concept of what good design is. They rely heavily on design agencies, contractors and partners to do the majority of the actual design for solutions they “make”.

There are currently 90+ designers on the Windows Phone 8 “team” and I ask a simple question – What the f**K are you all doing? You’re not helping the community & marketplace that’s for sure.

So please hire a designer today.

Related Posts:

Wife says: “Stupid Windows 7 Phone!!”

I was waiting for the train with the wife this morning and could hear her mutter a few curse words under her breathe. I stop reading my twitter stream, look over to her and am immediately greeted with a look of “Your to be blamed” for this.

I stupidly incite the upcoming verbal beating with a simple question “What seems to be the problem now?”

Wife: “Your stupid Microsoft friends have made a stupid phone!!!”

Me: “Oh? How so, like what is your beef missy?”

I soon realize that the time for joking with her and ending the sarcastic response with “missy” was not my brightest moment and definitely isn’t my great starting to a new day.

Here response is in the video below, but she has reached a point where she is over the HTC Mozart Windows Phone 7 phone. That is to say, she has made up her mind based on small bits of information around who is to blame and why.

I tweeted the saga live and saw a lot of responses with “That doesn’t happen to me” and “it must be hardware related” which is fine, I guess, yet you have to remember this is an average consumer who buys phones based on “pretty” and “angry birds” decisions only.

To her, this phone is broken and its Microsoft’s fault, end of story.

As an informed person of the whole Windows Phone 7 meets HTC hardware issues, I could easily sway her to the righteous side of things and explain how Microsoft relies on hardware vendors meeting quality bands and so on.

I did that.

Her response was simple and it was brilliantly executed in my opinion.

“Well when your iPhone smashed it screen, I didn’t see you finding the place in China or wherever it was made to figure out the solution. You took it into Apple store and you got it fixed.”

She has a point and to be fair, it is true. If iPhone has issues no matter what the case, I look at Apple and growl.

If a Windows Phone or Google Android has issues, we have three brands to look at and give a menacing growl at – Google, Hardware Vendor, and Carrier.

At some point, you have to figure out which of the three caused you the pain and then try to reconcile the problem with them and so on.

In the case of the Windows Phone 7, sure let us say it is hardware to be blamed? What do I do? Do I attempt to spend my entire lunch hour negotiating with Telstra drones who often hide behind the “look we just sell phones, we don’t do tech support, you need to contact this number…” and wait it out hoping and praying someone gets what you’re saying and either replaces the hardware or gives you some crap excuse about warranty.

In the iPhone land, I walk up to an Apple reseller like NextByte or Apple Stores direct, meet with their “Genius” (which is definitely an overloaded term in Apple Store setting) watch them attempt to figure out the issue followed by an immediate “we’ll have to send this way to get fixed for you” response.

You wait 3-5 business days and then you get an email saying your phone is ready but on closer inspection you soon realise it is not your old phone after all but a new or refurbished phone instead.

The point overall is this. The game has changed, Apple have reset a lot of the rules around not just the shape and operating system(s) of these devices and their features, they’ve also introduced us to a support workflow that despite it still having a lot of flaws and negativity attached after you meet with them, is still the one-stop shop.

My wife has seen me return iPhones due to cracked glass, she has seen me get them back brand new and has only noticed me getting angry at having to be without a phone for n-days.

To her, this is the way it should be to now encourage her to sit down at a Telstra store and figure a way around this issue is simply to hard basket thinking. She’d rather just withdrawal $799 from our back account, drive over to the Apple Store on the weekend, buy the new iPhone 4s and re-join the herd with all her other friends that own one.

You cannot argue with that either, its fair and reasonable thinking given the market conditions and aspirations being made around phones.

Thankfully though I still have an iPhone 4 without the “s” so I was able to convince her to not spend $799 but take my old iPhone4 given I now have an iPhone4s.

Now to buy an XBOX 360 Kinect with the money I saved…

Related Posts:

Windows 8, Bill Gates, Steve Jobs and how Genius is non-transferable.

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I stumbled upon a blog post that I think should be titled – Genius is non-transferable. Nice up beat post about the influence of one Mr Steve Jobs and how his departure is affecting the future of Apple via a thought inspiring post.

This got me thinking about the day Bill Gates officially retired from Microsoft. I was on campus at the time and I remember everyone that I was near talked about this moment and there was a weird vibe around confidence levels. Most brushed his departure as the old guy has left the building, he didn’t do much anyway these days? Others who were more senior and seasoned didn’t follow this thread of thinking. Instead, they were more conservative and gave lofty responses like “we’ll see..” hinting that we as a company have only just began a journey of success vs. failure ahead.

Today, Amazon has setup shop right near Microsoft and recently the company lost or was expected to lose over 3,000+ staff to the ….online bookseller? storage in the cloud? company?. …Google, Facebook etc. have also setup shop just outside the borders of Redmond as well with I’m sure equal numbers of the 3,000 likely to occur as well.

How does the Amazon staff hiring blitz have anything to do with the topic at hand? Its simple for the first time in the history of Microsoft not only does the company have just as rich competitors today, but they also have their medium level competitors parked outside their village. This is a small but equally important issue as now not only is Microsoft HR departments on notice that they need to improve their metrics around success and fail but it also has a significant impact on the quality bands of their products (ie key staff leaving? Good or bad? Depends…)

Pre-Bill Gates.

Pre-Bill Gates departure, Microsoft was still a chaotic organization filled with typical large enterprise issues but it in turn was kept in check by a guy who remember outsmarted the beloved Steve Jobs on a number of business related tactics over the years. You worked hard to outsmart Bill in the organization and he did have a cultural impact on staff – prime example, ThinkWeek Papers.

Post-Bill Gates

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Post Bill Gates, well products aren’t doing that great other than Windows 7 but in reality Windows7’s success is really a false positive given if you remove Windows XP from the market and force business/consumers down a path – it’s what I’d call a duress driven success.

You have a staff exodus problem occurring and furthermore you have no cohesive strategy around marketing products that at the end of the day are technically well built – Microsoft’s always had a marketing issue never really a technical one.

Windows 8 Predictions

Next month, Mini-Steve (Sinofsky) is keen to jump on stage and release the momentum he’s spent months ratcheting around the future of Windows8. The prediction here is simple, he’s going to unload a device-operating system, and he’s going to outline Jupiter but paying close attention to promoting it as an animation framework only while throwing most of his weight around HTML5/JavaScript/Internet Explorer as being the Web Application of tomorrow.

This is going to give people their Microsoft high for the year, then in the following September 2012, he’s going to come back and officially release this to the world thus removing MIX Online from our memories for ever more.

While this is happening he’s then going to spend energy & time building out the desktop concept of Windows as we know it today whilst factoring in the disruption of Windows8 Device / ARM Operating system and its effects on the market.

Apple in turn are going to spend a lot more budget / cycles now to rebuild confidence now that Mr Jobs has stepped down for what we all know now sadly, health reasons. Inside Microsoft they will see this as a moment of weakness, the beloved General has fallen – storm the gates, hard and fast.

This is a software storm of under qualified sugar overloaded officers at best who are going to promise us the world, the future of a brilliant tomorrow when it comes to vNext Software.

The underlying impact here for all of you to consider and the moment in which I personally just shake my head and sigh.

There’s no Steve Jobs and Bill Gates anymore, just punks who think they have the capabilities that these old warhorses once had.

These two didn’t accidently impact our lives worldwide in a once off streak of luck, they had consistent measure of success over the years in everything they did and we in turn backed their abilities in one way or another.

We had confidence.

Today, you look at the landscape of software companies and what they are all busy right now pushing and pulling the industry into what it should be and you have to ask yourself a simple question?

Are you confident we are on the right path now? If that answers no, kind of or not stacking into the majority of “Yes” column. Then we have a problem and future CEO’s like mini-Steve may think he’s got the winning formula but in truth, he’s been too busy copying Steve Jobs/Bill Gates homework he’s not taken time to learn from what they’ve failed and succeeded at.

Inside Microsoft, watch guys like Scott Guthrie as whilst everyone is running towards Windows 8 / Windows Phone 7 gravy train(s), he’s walking towards Azure, a spot where you can easily hide for a while and let the mob fall on top of each other over Windows 8 / Windows 7 device rush.

Mark my words, he’s the one you should all keep an eye on as he has potential to one day become the next Bill Gates / Steve Jobs for Microsoft or maybe a competitor should he jump ship to?(minus the creative part of course).

Related Posts:

WP7 Developers! Developers! Devel…wtf is the designers?

I just noticed something about the overall Windows Phone 7 community outreach story. Well I’ve noticed a few things, but the main thing I noticed was the designer haven is non-existent. Looking at the Create.MSDN site which for me appears to be the front-door to “getting-started” with Windows Phone 7, there appears to be no upsell or solicitation in anyway for the “design” community to pay attention to Windows Phone 7.

Huge mistake firstly.

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The reason this is not a bright start to the phone, is if you look at all the successful apps on the iPhone and even Android market-places, there actual apps clearly have someone with design muscle flexing their wares proactively. Inside the Windows Phone 7 ethos, it’s admittedly paint by numbers style design (Metro) but still there is potential vein of richness here should you but show some bread-crumbs.

The major selling point for Windows Phone 7 is metro, folks inside the WP7 marketing team can flog “apps” all they like, but in my opinion I’d declare the phone having apps as hygiene (i.e. Well? I expected you to have them so what? you want a high five?..what else you got?). Metro is the differentiator, despite my grievances with User Interface experience(s) I do recognize that pushing these bitter points aside, the phone needs to focus on this and this alone when it comes to the consumers?

Sitting down and having designed a UI for this phone for an upcoming (reveled later) I’m a little frustrated at the amount of Googling (Yes, I said Google, not Bing. Bing is an ass backwards Search engine imho) I’ve had to spend in finding vector icons, inspiration (design stealing) and lastly techniques / resources others have framed when it comes to handling design related issues.

For instance, I’m not a fan of accent colors inside the phone – in that I like certain amount of colors but Red, Green and Orange are imho off-limits. The reason being is most situations that call for “state” often rely on a stop-light palette. If you have your entire UI Green and you have “You’re now connected” green highlight somewhere, well..it gets lost in the accent theme.

On top of that the dark/light auto-inversing is a funny beast to tackle. I get that it inverses the color palette’s in a fairly smart way at the same time it catches you a little off guard when you sit down to design. As now you have to keep that in the forefront of your mind whilst designing and at the same time accommodating for foreground and accent color adjustments as they occur.

To a developer this is simply state flipping in and out but for an average designer that’s a lot of conscious palette planning / thinking going on there and not a lot of resources around hinting at that either (Try googling that now, tell me what you find!).

These are the typical scenarios you’re likely to face as a designer, the techniques that go beyond “Look mah, I used the default color palette and I managed to ship! gimme my $1million app store sales now mkay!” moments.  It goes deeper and you can’t rely on external blogging threads to carry this workload. As they also have a habit of becoming out dated mixed with spam sites re-gurgitating your blog feeds as their own in order to sucker punch you with Google ads.

My point is simple, the designers are clearly not part of the conversation here and whilst developers, developers  and developers is the normal mantra of Microsoft it’s also the major reason you’re failing at the products. If you want proof, go check out he MSDN metrics around Expression sales and uptake of Silverlight solutions that go beyond the default theme(s) created by either Microsoft or Telerik, ComponentOne, Infragistics etc.

Paint by numbers gets you the default positioning of your product and nothing is wrong with prescribed UI. That is until you scope out the iPhone AppStore reviews long enough to see that your application now needs to do something beyond Tip Calculators / FlashLights and Twitter feeds. If you come up short on Function then you better at least deliver on Form.

Microsoft’s AppStore is filled with overloaded function it now needs personality and it needs more design focused bloodlines to underpin the Metro differentiation. If Microsoft can’t factor this into the outbound marketing today, then at least make a start as this will also set Microsoft up for a stronger position for when Windows 8 arrives (given Metro seems to be full steam ahead).

Point and case. Try for giggles, re-create the Office UI inside Wp7 today without leaving Create.MSDN.com and using the default Icons out of the directory found buried inside Program Files (which somehow we’re supposed to inherently know)?

How about Brandon  (Marketing Director for Wp7) take the $1k ransom for Scott Adams (Dilbert) and put that towards the funding for hiring a designer minded person to run the wp7 community outbound initiatives. There’s a lot of people who could lift that burden and if anyone in Microsoft want some recommendations, ping me, I’ve got a list of candidates.

Related Posts:

Please welcome the XAML platform team to Windows!

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I got word of a leaked email early yesterday that confirmed what I had been told in passing gossip – the XAML team being disbanded.

This morning I awoke to not just one email but five of them from my various sources all attached with mixed opinions on what it means. Here is my famous (internally in Microsoft, I would send these style of emails about Adobe and their competitive threats) "What Just Happened" response.

We’re pleased to announce the transition of the XAML
platform team from the Developer Division to the Windows team.  While the
team has been working side-by-side with the Windows team for the entire project,
this step brings them into our team formally. 

It is time to start moving the battleships into the attack formation. In that time to start the consolidation into the new ux platform we are about to remake again.

On the upside it means you have a consolidated outcome likely to hit our hard-drives in the next 2-3 years on the downside you have what I would call a technology freeze in effect. If the new iteration of WPF or Silverlight does not comply with the vNext vision, do not hold your breath for a new announcement anytime soon that does not involve Windows 8 future(s).

The team will continue their work on Windows 8 as planned
and will join our Developer Experience (DEVX) team. This transition allows us
to bring together our platform development team in a single-management
structure.

That doesn’t sound to bad, I mean on the surface its just a single management restructure. A day in the life of a Microsoftee where every fiscal year or often more than once you are given new managers because the strategy – scratch that – tactics have changed. That in itself is probably your biggest hint of all around the word commitment, this is not just a case of waiting for a restructure to occur once every 5 years – it happens often.

To clarify, do you keep swapping your generals around in war to the point where the troops effectively stop caring who they are reporting to? Probably not a smart idea but nonetheless.

The dev, test, and pm leaders who will be leading the
team reporting to AlesH, YvesN, and LindaAv are:

• Sujal Parikh, Development Manager 
• Eduardo Leal-Tostado, Test Manager 
• Joe Stegman, Group Program Manager

The leads and individuals joining our team are receiving
this mail and have received communication on next steps.

If most of you who have been involved in the Silverlight ethos are reading then the name, Joe Stegman will probably stand out the most. Joe’s background in the .NET space goes back a ways but in the end Joe’s really been one of the guys under the hierarchy crust of commitment pledges keeping things in the development side of things in check. Officiating his role further in this equation for me is a bit puzzling as it’s kind of the same thing different org tree?

These changes in leadership and organization are
effective today.  For the purposes of finishing out the fiscal year and
the performance review process the team will operate under the existing
management structure.

That is a swift maneuver. Nothing surprising though.

Now onto Soma’s email to the troops which kicked the previous email off (Notice how VP’s etc all pile on from one another with "what he said was.." like somehow being apart of the thread is being seen as a role of importance. Classic Microsoft Victory Email formula, just once I’d like them to send out just one email outlining the change. This is what I’m talking about when I say Microsoft Culture is retarded.

I digress.

MICROSOFT CONFIDENTIAL

Over the last couple of years, our Client and Mobile team
has done a fantastic job of building a number of XAML related technologies that
have been a huge value add to the Microsoft client platforms and an
instrumental part of delighting our developer customers.  The agility and
customer focus that the team has demonstrated over the years has been a
pleasure to watch.

Ooops. Btw this was supposed to be confidential. So do not tell anybody.

Over the last couple of years? From memory, I recall WPF being around for more than a couple of years? Never mind, I keep forgetting everyone internally has forgotten about WPF.

Soma is kind of saying, "thanks for the hard work troops, you managed to outpace most products in Microsoft with your constant brilliance around the word agility, which being said here comes the but to that placating statement.

Today, we are making some organization changes to bring
our platform technologies under a single management structure.  These
changes are centered around three focus areas:

• The team working on XAML technologies for Windows will
move to Windows.

• The team working on XAML technologies for Windows
Phone, Xbox and browser plugin will move to Windows Phone. 

• The Client and Mobile tools teams, including Windows
Phone tools and XAML tools, will stay in DevDiv.

These changes are all effective immediately.  From a
performance review perspective, we will do this year’s performance review under
the DevDiv organization model.

"Today marks a new day troops, for we storm a new beach" is kind of the response to that next piece.

Firstly you have parts of the XAML team(s) parked inside the Windows organization. First impressions on twitter are that "Way to go! Means XAML and Windows are finally going to get along and create awesome XAML experiences"

Have I not shown you the Annie video? Moreover, have I discussed the Orphan Syndrome? "My dad’s going to come for me, he’s rich you…you..you just wait and see"

To me that read as being a case of cherry picking parts of the team to socket into the windows division and their new coding charter will come next. If it involves XAML it will be based around what XAML vNext is likely to be – HTML5 meets Jupiter.

Same with the Phone team, it is what I would call "please standby for further orders" moments.

As for the tooling teams, well you got Cider and Expression Blend team is what that really comes back to. Given most of the Client employees have left, I am not sure what that means suffice to say I am not holding out for a new release for Sketchflow for starters and I am guessing that the Blend teams are not exactly getting high fives for poor sales and download rates to date. If I were in that team, I would be updating my LinkedIn account quickly.

I want to thank Kevin Gallo and the team for all the
great work that they have done over the years.  Moving forward, I’m very
excited to bring the client platform efforts closer to the platform
teams.  There is a lot of very exciting and critical work underway as part
of our next wave of platform releases and I am very eagerly looking forward to
seeing the team’s work in the hands of our developers and customers.

Remember when Mary Jo posted a while back on how Kevin Gallo would be taking over the reins of Scott Guthrie. That’s probably the quickest promotion and I’m not ready to say demotion but I’m not ready to say continuance either – that I’ve seen?

The positive part there is the "next wave of platform releases" that sounds a lot like a continuation of what we have in front of us. Make no mistake there will be a Silverlight 5 and a WPF vNext released next fiscal, its already got most of the code done and it would be foolish to not release those when they can – especially after MIX2011.

Releasing those two would also buy you time for the next 2 fiscals at most. As by doing this you create this calming effect around "see, we’re still working on it..honest" to placate the developer hordes.

That is up to you, you can buy into that sure, and it is hard to debunk given there is not much visibility behind what we are likely to see next – especially given this is tradition within the Microsoft roadmap(s).

For me personally, I’d like to corner Microsoft If I could into giving more concrete assurances that whatever the next wave of bets are that they are either backwards compliance or have parity around what we have today in terms of conceptual features today.

Features for me are not will I be able to still hit F5 without changing code. Features for me are the concepts that are on the table today, around how one manages the out of browser and in-browser functionality – everything from casual gaming through to enterprise ready features (printing, isolated storage, data binding etc).

Going forward.

I think what has happened in this email is the equivalent of me saying "I really like this car, now can we take the wheels and put them over there. In addition, can you take the steering wheel and dashboard and put it over there. Lastly, can you take the engine and well. Just leave it in place for second; I’ll get back to you later on where we can put that next"

It’s clear there is a consolidation happening that I think we can all agree on early. How will the consolidation impact the average .NET developer is likely to be dramatic enough to warrant some applications having to have code refactored down the track – you will not escape that sorry.

Does this mean .NET is dead? Who actually knows what .NET vNext will be so it is hard to simply say "yes" and it could very well be a reset of .NET to fix a lot of pent up frustration in the way it sticks together today.

What I am certain of is WPF is definitely officially done. The chance of WPF going beyond what it is today is slim. Some journalists etc. will gloss over this as its not news but let me be clear in saying at Microsoft we really had no clue just how deeply seeded this product became.

In Australia it’s used quite heavily and it’s something I personally noticed whenever I used to travel around the country meeting Microsoft customers (both as an Evangelist and Product Manager). I used to send emails internally stating "I think we underestimated is usage, as it definitely appears to have more devs using than Silverlight" which was later brushed aside as being "Not realistic".

I think post September the announcements that are to follow will give these warnings probably some second thoughts around what parking WPF in the retired bay is likely to mean for Microsoft when it comes to the words "trust" and "commitment"

The product and developer satisfaction surveys for the last few years haven’t been something you’d brag about internally which for me indicates a strong sense of "fatigue" within the ranks of our beloved .NET developer communities.

It’s now one thing to announce what the next version of .NET will be its entirely different thing to convince and sell these fatigue customers that this is defiantly the bet this time. Silverlight, WPF and WinForm are available today and millions are shipping software solutions using them.

Microsoft now has to figure out a way to convince the millions that the "Windows 8" wave of vNext will fix all of these problems and more – and – will not require a reduction in feature parity along with extra boost in tooling.

If I know, my Microsoft and I like to think I do, good luck J

Full email below:

From: Julie Larson-Green
Sent: Monday, June 20, 2011 9:35 AM
To: Grant George; Jon DeVaan; Julie Larson-Green; John
Cable; Yves Neyrand; Craig Fleischman; Bambo C. Sofola; Scott Herrboldt; Greg
Chapman; Julie Bennett; Jeff Johnson; Ales Holecek; Mohammed El-Gammal; Chuck
Chan; Michael Fortin; Eric Traut; Jensen Harris; Linda Averett; Alex Simons
(WINDOWS); Gabriel Aul; Dennis Flanagan; Iain McDonald; Samuel Moreau; Dean Hachamovitch;
Michael Angiulo; Antoine Leblond; Tami Reller; Chris Jones (WINDOWS LIVE);
Jonathan Wiedemann; Ulrike Irmler; Adrianna Burrows
Cc: XAML Team; Kevin Gallo; S. Somasegar; Terry Myerson;
Sharman Mailloux Sosa; Brad Fringer; Steven Sinofsky
Subject: Please welcome the XAML platform team to
Windows!

We're pleased to announce the transition of the XAML
platform team from the Developer Division to the Windows team.  While the
team has been working side-by-side with the Windows team for the entire project,
this step brings them into our team formally.  

The team will continue their work on Windows 8 as planned
and will join our Developer Experience (DEVX) team. This transition allows us
to bring together our platform development team in a single-management
structure. 
The dev, test, and pm leaders who will be leading the
team reporting to AlesH, YvesN, and LindaAv are:

• Sujal Parikh, Development Manager 
• Eduardo Leal-Tostado, Test Manager 
• Joe Stegman, Group Program Manager 
The leads and individuals joining our team are receiving
this mail and have received communication on next steps.
 
These changes in leadership and organization are
effective today.  For the purposes of finishing out the fiscal year and
the performance review process the team will operate under the existing
management structure.

There will be an informal Q&A session today to
welcome everyone and answer any questions that folks might have.
• XAML team welcome – 2:00-3:00 in building 37/1701

Please join me in welcoming these folks to our
organization!
Julie
 

 

From: S. Somasegar 
Sent: Monday, June 20, 2011 9:16 AM
To: Client and Mobile Team
Cc: Developer Division FTE; Steven Sinofsky; Julie
Larson-Green; Terry Myerson; David Treadwell
Subject: Bringing together client platform efforts

MICROSOFT CONFIDENTIAL

Over the last couple of years, our Client and Mobile team
has done a fantastic job of building a number of XAML related technologies that
have been a huge value add to the Microsoft client platforms and an
instrumental part of delighting our developer customers.  The agility and
customer focus that the team has demonstrated over the years has been a
pleasure to watch.  

Today, we are making some organization changes to bring
our platform technologies under a single management structure.  These
changes are centered around three focus areas:
• The team working on XAML technologies for Windows will
move to Windows.
• The team working on XAML technologies for Windows
Phone, Xbox and browser plugin will move to Windows Phone.  
• The Client and Mobile tools teams, including Windows
Phone tools and XAML tools, will stay in DevDiv. 

These changes are all effective immediately.  From a
performance review perspective, we will do this year’s performance review under
the DevDiv organization model.

I want to thank Kevin Gallo and the team for all the
great work that they have done over the years.  Moving forward, I'm very
excited to bring the client platform efforts closer to the platform
teams.  There is a lot of very exciting and critical work underway as part
of our next wave of platform releases and I am very eagerly looking forward to
seeing the team’s work in the hands of our developers and customers.  

The follow-up emails will provide more details on the
changes to those impacted.  Please join me in wishing Kevin and the team
all the very best as we move forward.  If you have any questions about
this change, please let your manager or me know.

-somasegar

Related Posts:

Windows Phone 7 – Can we get 200k signatures to highlight the marketing teams’ fail?

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Frustrating point needs to be made. I personally love the fact that a fan – yes there is one or two out there – of Windows Phone 7 took the time to create what I would call a fresh perspective on what the phone has to offer via  what I call a delicious amount of pixel candy.

Watch these video(s).

Original – What kicked all this off.

Follow-up – MIX11 Version (I’m guessing someone in Microsoft said “more app focus!!!” – DUMBASS!!).

It simply is punchy and simply zeroes in on the Metro User Interface that I hate, but at the same time am willing to live with provided it has seeded to the audience differently than it has today.

The current media in play around the world for the Windows Phone 7 is all over the place. Just last night I saw a new show in Australia that is sponsored by Windows Phone 7, the advertisement that accompanied the TV show was lack luster at best. It did little to draw out the selling points on the phone and more to the point, it had no personality.

I can honestly say that about all the commercials I’ve seen for the Windows Phone 7 they simply lack personality and are more along the lines of an Adult version of Barney & Friends (everyone is smiling, everyone looks plastic and it represents unreal situations that maybe if you’re in Upper Suburbia it would make sense?)

The author of the above video has to audition for a spot in today’s TV advertisement. He’s got to get around 200k hits on this video before the wisdom of that which is Windows Phone 7 marketing agree to put that into your local TV station (assuming they’d agree to let it go beyond the online advertising where its much lower risk).

Here is why it is stupid to do that:

  • Free PR. If when they first saw it simply grabbed it, did some minor editing and then put it out into online campaigns it would have been a Lotto style good work story. If you had the right PR ingredients, you could have spun a bit of good will in most art magazine / websites etc. – headlines like "Single Intern designs Microsoft’s biggest TV Ad". It is a fresh interruption for one, it is NOT Microsoft’s style and lastly it is something you can get media agency style talent worldwide to read about (Designers are the future people remember that).
  • Better Differentiation. I am on record for my dislike for WP7 version of "metro" that aside, if that is the selling point on why this phone is different from the iPhone or Android. Then freaking sells others on it and I am not talking about a single screen with the usual tiles. Provide an audience a visual inspection in the comfort of their own homes on the said UI, highlight that its different – the phone hardware looks like an iPhone rip off but the UI is different. That is realistically the main differentiator and focusing in on features or apps the phone has in this early stage of the game is not going to get your users hooked.  Reason – They expected that anyway!!
  • Avoid Metrics. I feel like slapping the WP7 Marketing Team upside the head. You have a phone that is new and I want you to learn a harsh lesson from the entire Silverlight vs Flash experience. STAY AWAY FROM NUMBERS – that is to say, until you have a large mass of people adopting your product keep the hell away from any mention of any numbers.

    The last time the team put out the numbers around adoption of the phone, it didn’t take guys like me long to do the basic math and come to the conclusion that while the numbers initially look impressive the reality is the adoption rate from downloading the SDK to selling an application is significantly quite low.

    Asking for around 200k in visitors to click "I heart Ad" for Wp7 is stupid as it is clear that the video will not get the hits in time and lastly it just told the market "not that many people care". The only people that are likely to know about this audition are developers firstly (thanks to MIX11 etc). So now you have just told us all that approx. there are less than 150k developers out there who care about Wp7. It’s a loose number yes, but it’s another piece in the establishing a baseline of what the sizing of the mindshare is around this phone.

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    (Note: Notice the personal response vs. “You’re wrong, the math means blah”.. focus on the point not the person!)

If the video had gotten 500k+ in the first two weeks, boom you have a great story and the bet paid off. The reality is the original video has more hits than the follow-up, which is when it is likely at its interest peak.

Brandon has unique eye for the phone and in my opinion, this video should have gotten legs from day one. Microsoft failed and the moment has passed.

My frustration is this is a constant theme with Microsoft – they are given these rare opportunities and they constantly ignore the obvious signs of success.

I am looking at you Courier Tablet.

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HTML5? Ok, so let’s also deploy Microsoft Silverlight onto Android then…

imageAfter finishing a podcast discussing  Microsoft fumbled future developer story, has sparked a few threads in my warped perception of all things developer platforms.  Please go out on a limb with me here and let this one swirl around in the ol noggin for a moment or two (it’s Friday).

Let’s for arguments sake state that Microsoft bets quite large on HTML5 / JavaScript as being a pull-through for net-new developers of tomorrow. It is an easy asks, as most developers on the planet can code in HTML or JavaScript without an issue per say – whether they like to or not is a different story.

Assuming this is correct and assuming you have a solution where developers can conjure creations under the wing of ye olde HTML/JavaScript then my question to you all is this. Why not put Silverlight runtime on Android.

I know it’s been a question above most people’s heads inside Microsoft as to why they shouldn’t put the mutation of that which is a x-browser, x-plugin and x-device original story onto a competing phone platform? You are about to do this anyway the moment you unleash the HTML5 & JavaScript story unto the world. Developers will hack your garden walls and find ways to push out to the multiple devices so at best all you can really do as a company (Microsoft) is retain Tooling and Server Share(s). Operating system share is going to obviously tank because of a unified development platform such as the ye olde web browser on steroids – aka Windows 8 Covershow – aka Sidebar Gadgets on steriods – aka..wtf do you call it?.

That is until you decide to fork the HTML5/JavaScript story and start introducing your own additive components to the equation that allow developers to touch deeper into the Operating Systems thus bolting down the developer base back onto your platform.

Ok, so assuming that was the guess of all guesses, then why abandon.NET as a preferred approach? As now you not only have to keep the .NET oxygen flowing in a healthy direction to 6million+ .NET devs world wide – but – you also need to put in place sugar pragmatic coding trix such as JavaScript/HTML translative (is that a word?) instructions to a common language runtime….ie CLR????

The upside by putting Silverlight onto Android is you get to part of the two horse race – let’s face it Android and iPhone have the developer markets attention more so than WP7. Enabling developers to play in both streams could energize your base more and you can potentially regain net-new developer share the other way. If you are going to give your farm away, at least fight for a good price is my thinking.

The reality is this, the Silverlight teams are grabbing some pine right now, they’ve been benched until further notice so we are unlikely to see Silverlight move past version 5 until the dust settles on Windows 8 that is code-named Windows 8 (brilliant marketing guys, seriously, brilliant).

Its’ that stalling posture and that sense of “hang on this equation doesn’t add up” that is ultimately causing ripples in the Light-force (ie Silverlight/WPF/WinForms etc Communities).

Just my thoughts – but what do I know, its not like i use to Product Manage Silverlight…oh wait.. doH!

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Why Microsoft is failing at WP7.

It is easy to sit on the sidelines, point and laugh at how the overall Windows Phone 7 tire fire is burning daily. It is also greatly disappointing to see as whilst I had predicted from the start that Windows Phone 7 will fail with consumers but could win with business/enterprise it’s also bitter sweet victory in many ways to be right.

How did the product arrive at this state? Where a pittance of allegedly 1.6million units have been sold out of the 2million units known to be “in-market”. My thinking is as follows:

No Aesthetic Differentiation.

 

Stating that is bold and a bit of an eyebrow raiser, as clearly the Metro UI is different to the rest right? Not really, as you are probably looking at this through the lens of a TechEd T-Shirt wearing c# ninja aka Microsoft “aware” perspective. The reality is if you go into a mobile store of any kind around the world, you just have to stare at the buffet of phones on display and cannot really help but notice one thing. They all seem to look kind of like the iPhone in terms of shape – keep in mind we humans are pattern people, we seek patterns first and then adjust to what the pattern is second.

If all the phones have similar shapes then what does that say? Does it feel like an iPhone knockoff? It has the similar price tag. So why pay for a copy of a popular device when you can have the real thing?

Assuming you get past that train of thought let us look at it from a different perspective. You are in the store, you get excited over the initial 10seconds of “Wow, nice UI” moment(s). The more you use it, the more you start thinking “meh, what kind of apps does this thing have?” so now you have to grasp the concept of the Zune Marketplace – assuming you’re outside of the US and the brand Zune is “What the freaking hell is a Zune?” moment(s). How do you grasp Zune Marketplace while in a store? You click on Marketplace but nothing happens as most phones have no internet connection(s) in stores.

I have seen many a “marketplace” on the ye olde phones that were run by carriers so what makes this different to those as again who is Zune? What apps do you have and do you have Angry Birds? Skype? Foursquare? Facebook (yes its built in, but are others outside the Microsoft sphere of influence aware of this?) etc?

Too consistent & poor quality bands.

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The differentiation is one thing but then comes the moment of too much consistency. All of the applications tend to blur into being the same old cookie cut style. There is not a real sense of change or theming in place other than games. Today’s twitter application looks like a thousand other twitter applications aside from some color changes. There is no real sense of depth and whilst the team has pushed for “authentically digital” which is a noble gesture in the art scene, it is but one lacking in the consumer space.

To put it another way, If I have a voice recording “memo” style application then please make it look like a recording application (i.e. iPhone uses this big Microsoft and it takes on this “theme” of being the app). There are some diamonds in the rough when it comes to the marketplace, not all are bad – most are though.

All it takes is any C# developer with some developer muscle and a lame brain idea around FlashLight, Twitter, Task list or Tip Calculator and pretty much soon you have a saturated idea brimming to the surface of applications made available to you for purchasing. The quality baseline for success in the market is measured around quantity not quality. iPhone is no different much like Android, the difference with those phones however is they aren’t the ones struggling to convince people that their old version isn’t the same as you see before you in the new version(s). They don’t have as big of a hill to climb back out of and arguing mediocrity in quality bands as an excuse as to why is plain stupid.

There is no switch up inside the phone, all apps tend to become the same look and feel repeatedly – so my point is this is not just a phone it’s a media device that should be filled with brainless eye candy as much as functional brilliance. Let the audience decide if Authentically Digital compositions are their cup of tea but forcing all to bow down to this mentality is simply locking you into a bubble of ignorance.

Dance with the girl you came with.

These are the end result of a local GOVT dept who bought HP iPAQ's instead of WP7 for development purposes? Sad?

Consumers are morons, and are easily tricked if you have a brilliant strategy. Urban legend of Colgate guy wanting to increase toothpaste sales that tried everything but in the end all he did was increase the diameter of the hole in which toothpaste pours out of by 3mm in the end sent sales through the roof (given we used more toothpaste unwittingly). It is a story I was told in my days of Marketing 101 training, but it stuck with me for obvious reason(s) – hopefully.

Microsoft is so preoccupied with “beating” the other guy (and we used to drink that compete rage elixir often) that its lost perspective on the places its getting success – Business/Enterprise. Go into a govt department, large mining company, finance sector the whole thing and ask them how they are coping with business related devices such as PDA’s and wanting field staff to do xyz. You would be surprised at the response you get – especially how iPhones, Androids and Windows Phone 7 are not even in the race. The reason being is simple – “How does one deploy a private app to my citizens?”

The reality is Microsoft’s spent the lion share of its marketing spend on US Consumers hoping that this like some kind of weird end of year Xbox style achievements metrics “Congratulations! You have Achieved Level 1 in sales!” moment(s).

Inside Australia for example the WP7 Marketing is a secret? As its rare you catch glimpses of its existence outside a mobile store and even then you have Windows Phone7 Logo right beside Windows Phone 6 devices.  Confused? I was.

The win here while it may not be loud (which sadly gets you career points in Microsoft) is that if Microsoft released an Enterprise follow-on with the WP7 devices focused on allowing draconian SOE overlords to brick the phones in such a way that forces its peon’s to adhere to the blah blah policy then you in turn would have a backdoor into consumer market.

The reason being is these are human beings the phones are being handed to during work hours. The more they use them, the more the grow accustom and forgiving towards the device you are giving your crack away via corporate mandates. Establishing a habitual usage amongst the business/enterprise community in turn creates natural evangelism, which in turn can either make or break you (if its crap phones it will be very loud as to why).

If you are in a meeting and you see many WP7 phones in the room, you cannot but help notice them – that is what they call “product placement” in marketing terms and you get it free amongst the business community.
Nobody is doing this right now, and I’ve witnessed thousands upon thousands of units of HP IPAQ like devices running Windows Mobile 6.5 as a result (right now I’m staring at a body of work I’ll need to work on soon in this space, simply because no Wp7 device is available for commercial usage).

Competitions are an act of marketing desperation.

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I was once told inside Microsoft that if you get to a point where you are running a competition to excite developers around a product, you have failed. It is the last desperate refuge for a marketing to try to regain some lost momentum around marketing a product that really needed more than a “Win a new phone?” moment(s).

When I was doing my interviews for Product Manager on the Silverlight team, my bosses boss (Dave Mendlen) asked me how I would handle a competition etc for a product if had $50k to spend? I guess he wanted to see me break it down into its overall pieces etc. My response was simple

“I’d take the $50k,  put up a 1x Page website and simply give away a CAR in any country around the world for the best and fairest blah blah”.

My point was simple; competitions suck firstly so I would rather get this fool’s errand out of the way upfront. Secondly, if you are going to have competitions then go big or go home. Don’t pussyfoot around with $1k or below offerings, you want competition right? You want people to take notice and work hard to fight to the finish then put a carrot that is big enough that it feels both reachable and enriching at once.

I see way to many competitions for developers to write xyz Windows Phone App around lately and it’s just sad to watch. Microsoft needs to raise its game and seed the product in much smarter ways then weak competition tactics. Evangelism needs to be smarter and the marketing spend / product placement campaigns need to be better than it is today. Seeing a Windows Phone 7 on a TV show is a good start but it lacks follow-up(s).

If I go to a geek conference of any kind I want to see Wp7 branding everywhere but I also want to see someone doing something interesting with the phone(s). I want sizzle and holding creations as if the one Brandon Foy hostage to “If you get 200k+ views I’ll let you do a commercial for real” is like asking Don Draper to audition for entry-level copywriter. You had talent in front of you and you still missed it.

In Summary

The phone is failing and it is not really the actual phones fault it’s more direction, understanding of who needs the phone and lastly ensuring the quality bands associated with the phone raise. If you are going to go head to head with Apple who have shown repeatedly that Industrial Design / User Experience is what consumers are really attracted to. Bring it fully do not “version three we will get it right / marathon speech” it to death.

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UXCAST–Making Isometric Workflows inside Expression Blend–Part 1

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I did it! and I feel exposed. I sat down tonight and put together my first of what may or may not be many (depending on how badly I get crit) screencasts around UI / UX + Microsoft Technology.

In this video, I show folks how one can take a workflow design concept and inject it into your canvas of choice but in an Isometric format. I like Isometrics simply because you can get more of a spatial view than most screen angles that and it derives from my old Pixel-art days so..yeah..Isometrics are the way!

Hope you enjoy, and feedback welcomed.

 

 

RIGANEIC – UXCAST – Isometrics in Expression Blend from Scott Barnes on Vimeo.

In this screencast I show how one can take a Isometric workflow map and transpose it into Expression Blend 4.

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