I suspect Windows Phone team are chasing the wrong metrics.

I’ve had an interesting and insightful conversation with Steve Sinofsky the past 24hrs that has got me thinking about the concept of how we measure success. Firstly, I know its freaking me out how much I am learning from the one person that I honestly thought was the single point of failure at Microsoft –…




Lost: One Microsoft PR Genie, last seen in the bottle.

It turns out yet again Microsoft and Waggener Edstrom (the folks they outsource their PR to) seem to have this ongoing disconnect between reality and the Redmond Zip code. In that when a journalist on sites like “The Verge” or other(s) taps you on the shoulder for comment(s) in around what the *ACTUAL* strategy is…




Microsoft officially supports Flash’s future over Silverlights past.

In late 2008, I remember being in a strategy meeting to discuss how the ubiquity problem for Silverlight could be energized more. In that meeting we were throwing ideas around how to get Silverlight into various “forced” updates in order to combat Adobe Flash’s “98%” metric which at the time was the biggest threat to…




Microsoft Surface Retail strategy in Australia is broken.

If you walk into a retail store such as Harvey Norman, Dick Smith or JB HIFI in Australia with the sole intent on buying a Microsoft Surface then you will be probably shocked to learn that it is likely to be buried amongst the “laptop meets tablet” mutations. The Surface Tablet is hidden amongst an…




Inserting the UX into an existing Agile Project.

It is a Wednesday afternoon in Sydney North Ryde, humidity is quite hot and I am walking up a fairly steep hill panting and cursing to myself about getting to the gym sooner rather than later. I glance over to my left and I see this person riding a unicycle up a hill whilst listening…




Dont be a clone, be different.

It’s been roughly a week or so now since I got my Windows Phone 8 iPhone clone – I mean, Nokia Lumia 920 (it was a joke, relax). The phone itself is quite large, and that for me isn’t an issue except I find my thumbs don’t get as much surface coverage on either side…




Microsoft needs reimagine Live to be alive.

Today, I thought I might spend a lunch time getting my brain wrapped around the idea of how Single Sign-On works within the Microsoft Live ethos. Assuming you manage to get past the quagmire of deprecated documentation, installation, association loop holes & hurdles one can finally settle on getting a basic Authentication happening. Once that…




The Days of Microsoft Lives.

I was talking to a friend last night about the whole Microsoft fall out. It was a good laugh and the more we discussed it the more a script inside my imagination began to form. I always find myself thinking of Steve Ballmer as this bad CEO played by John Cleese who at times appears…




Its time to get off the shoulders of UI giants.

In my usual daily grind, I am constantly called into variety of different projects to help out with some of the UX puzzles the teams face. All too often, it is a case of a project is already underway and the person doing the asking has this panic look of “please help us unlock this…



Jakob Nielsen is not your Windows 8 Guru heres why.

I can’t believe i’m about to defend Microsoft Design outloud like this. It’s not something I would normally do, however when it comes to the Jakob Nielsen Windows 8 review I just can’t stand to let it slide. Personally I think that entire company is still stuck in the past and has consistently failed to…